NortekUSA provides warranty coverage per Nortek AS terms. Nortek AS grants a one year limited warranty that extends to all parts and labour and covers any malfunction that is due to poor workmanship or due to errors in the manufacturing process. The warranty does not cover shortcomings that are due to design, nor does it cover any form of consequential damages as a result of errors in the measurements.
To activate your warranty, please fill out this online form: Warranty activation The person who is registered on the warranty form will receive all information relevant to the particular instrument by email.
To extend the warranty, please fill out this form: Warranty extension. You can also use this form if you would simply like to share with us the experience you have had after using your Nortek instrument for some time.
In the unlikely event of trouble with your Nortek product, first try to identify the problem by consulting the documentation accompanying your Nortek product. If you need further assistance when trying to identify the problem, please contact your local Nortek representative or the factory.
Please make sure you receive a Return Merchandise Authorization (RMA) before any product or module is returned. For more information, please see: Returning Items for Repair